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At mydiary.lk, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website. By using our website, you consent to the practices described in this policy.
Information We Collect
We may collect the following information from you when you use our website:
Personal identification details (name, email address, phone number, delivery address) provided voluntarily during registration or checkout.
Payment and billing details necessary to process your orders (securely handled by trusted third-party payment processors).
Browsing information such as IP address, browser type, and device information collected automatically using cookies and similar technologies.
How We Use Your Information
We use your information to:
Process and fulfill your orders, including shipping and delivery.
Communicate with you about your purchases, provide customer support, and respond to inquiries.
Personalize your shopping experience and show you relevant product recommendations and promotions.
Improve our website’s functionality, security, and user experience.
Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Sensitive payment data is not stored on our servers and is handled securely by third-party payment gateways.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers (such as delivery companies or payment gateways) solely for the purpose of completing your orders.
Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly without them.
Your Rights
You have the right to access, update, or request deletion of your personal information. Please contact us at support@mydiary.lk if you wish to exercise these rights.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.